Privacy Policy

What does NextStep Federal Credit Union do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do. The types of personal information we collect and share depends on the product or service you have with us. This can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores

When you are no longer our member, we continue to share your information as described in this notice. All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons NextStep Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes NextStep FCU share? Can you limit this sharing?
For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes – to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes – information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes – information about your creditworthinessNoWe don’t share
For our affiliates to market to youNoWe don’t share
For nonaffiliates to market to youNoWe don’t share
What we do
How does NextStep FCU protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures can include computer safeguards and secured files and buildings
How does NextStep FCU
collect my personal information?
We collect your personal information, for example, when you

  • Open an account or deposit money

  • Pay your bills or apply for a loan

  • Use your credit or debit card

Why can’t I limit all sharing?Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness

  • Affiliates from using your information to market to you

  • Sharing for nonaffiliates to market to you


State laws and individual companies may give you additional rights to limit sharing.