Online Banking Help

FOR ALL ONLINE BANKING CUSTOMERS

As of April 2, 2026, your accounts, balances, and transaction history will be accessible via our new and improved online banking portal. All you need to do is re-enroll.

RE-ENROLL ON or AFTER APRIL 2, 2026:

  1. Visit our new online banking portal – [LINK LIVE 4/2/2026]
  2. Follow the on-screen instructions to create your new login

DOWNLOAD THE NEW NEXTSTEP MOBILE APP

Our upgraded online banking platform includes a new mobile app. The legacy app will no longer be supported after the upgrade.

Please delete your legacy NextStep App and download the new NextStep App from the Apple App Store or Google Play Store.

FOR CUSTOMERS WHO USE NEXTSTEP AUTOMATIC BILL PAY

For security purposes, existing bill pay settings will not transfer to the new system. To ensure a smooth transfer, we encourage you to visit your bill pay account before March 30, 2026, and make a record of your current Automatic Bill Pay recipients.

BEFORE MARCH 30, 2026:

1. Sign on to your online banking account.
2. Make a record of your current Automatic Bill Pay recipients. This will make it easy for you to reestablish these payments when you reenroll on or after April 2, 2026.

ON or AFTER APRIL 2, 2026:

1. Make sure you’ve re-enrolled in Online Banking using the instructions above.
2. Once re-enrolled, simply set up your automatic bill payments using your record to ensure
uninterrupted, on-time payments. NOTE: Any currently scheduled recurring payments will need to be
rescheduled after April 1, 2026, in the new system.

If you use Zelle® to send or receive money, you’ll need to reconnect Zelle® within the new online banking
system to continue using the service. You’ll find instructions after your reconnet to online banking.