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NextStep Federal Credit Union

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Branch Locations

Albany
Phone: 518.456.1611
Fax: 518.456.4150
Mail: 325 Washington Avenue Extension, Albany, NY 12205

Troy
Phone: 518.286.1611
Fax: 518.286.2778
Mail: 150 Defreest Drive, Troy, NY 12180

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For account specific requests or questions, please use the secure message feature within our online banking platform, contact a branch by telephone, or send us a written request by mail.

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IMPORTANT: To bank with NextStep you need to be able to say yes to one of the two qualifying statements below.

YES, I live, work, worship or attend school in Albany County, Rensselaer County or Washington County in New York State

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Albany Branch
325 Washington Avenue Ext., Albany, NY 12205
518.456.1611
Map & Driving Directions

Troy Branch
150 Defreest Drive, Troy, NY 12180
518.286.1611
Map & Driving Directions

Routing Number: 221382358

Federally Insured by NCUA

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PHONES ARE CURRENTLY DOWN AT BOTH LOCATIONS

Phone lines are currently down at both of our branch locations. Please use the secure message portal within online banking to reach us as we work to restore our phone lines. We apologize for any inconvenience and appreciate your understanding.